This Privacy Policy explains how ROBODYX LLC ("Robodyx", "we", "us", or "our") collects, uses, and protects information from visitors of our website and users of the RoBodyx mobile app for iOS and Android (collectively, the "Service").
01 Information We Collect
Information you provide directly to us, including:
- Account details: name, email address, phone number, password, and age or date of birth
- Body and profile details: sex, height, weight, target weight, waist measurement, body fat percentage, goals, and activity level
- Health and fitness data: workout logs, meal and nutrition logs, water, sleep, fasting, protein, added sugar, and alcohol tracking, weekly check-ins, and progress data
- Preferences: food preferences, dislikes, allergies, workout equipment, and any injuries or special requests you choose to share in surveys
- Photos: meal photos and progress or weigh-in photos you upload
- Messages: messages you send to the AI coach, support requests, and feedback
- Family members: if you use family meal planning, the name, sex, age, height, weight, and goals of the family members you add
Information from connected services, only if you choose to connect them:
- Apple Health: read-only access to your workouts. We never write data to Apple Health
- Kroger: an authorization to add items to your Kroger cart, and the ZIP code you use to find a store
Information we collect automatically, including device information, push notification tokens, app usage data, and cookies on our website. With your permission, the app uses your microphone and your device's speech recognition for voice logging, and your camera or photo library to add meal photos.
We do not collect your precise location or your contacts.
02 How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Deliver and personalize the Service, including AI-generated meal plans, workouts, lessons, meal analysis, and coaching
- Process payments and subscriptions
- Send you notifications, access codes, and account emails or text messages
- Provide customer support
- Improve and develop the Service
We do not use your Apple Health data for advertising, and we do not sell it or share it with data brokers.
04 Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, unless a longer retention period is required by law.
05 Your Rights
You may access, correct, delete, or export your personal information at any time. To do so, contact us at jose@robodyx.ai.
You can also revoke the app's access to Apple Health, your microphone, camera, photos, or notifications at any time in your device settings, and disconnect Kroger in the app.
06 Account Deletion
You can permanently delete your RoBodyx account directly in the app:
- Open the RoBodyx app
- Go to Settings
- Tap "Delete Account"
- Confirm your password to complete deletion
Deleting your account permanently removes your profile, activity logs, photos, and login credentials. This action cannot be undone.
If you are unable to access the app, you may request account deletion by emailing jose@robodyx.ai.
07 Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
08 Children's Privacy
The Service is not directed at individuals under 18 years of age, and we do not knowingly collect personal information from children. You must be 18 or older to create an account.
If you add family members for meal planning, you confirm that you are their parent or legal guardian, or that you have their permission to share their information with us.
09 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this policy.
10 Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
Email: jose@robodyx.ai
Website: robodyx.ai